I was impressed with how fast it arrived and the packaging was so neat. Highly recommend this store.
I was looking for something like this for so long, and finally found it here. The quality is amazing, I’m very happy with my purchase.
Renovei minha maleta de maquiagem na Lume, amei muito tudo que comprei, chegou direitinho.
Impeccable quality! It made my salon routine so much easier. I'll definitely buy it again!
Lume and you
At Lume Femme, we believe that every person carries a unique beauty—and our mission is simply to illuminate it. We were founded with the purpose of offering products that care for your skin, your body, and your self-esteem, with formulas that respect your essence and enhance your individuality.
Use this text to share information about your products or shipping policies.
After your order is confirmed, you'll receive an email with a tracking code. You can use this code on the carrier's website to track your order's delivery. You can also access the "My Orders" section of our website and click "Track Order" to get tracking information.
We accept various payment methods for your convenience, including credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and bank slips. All transactions are secure and encrypted to ensure the protection of your data.
Delivery times vary depending on location and shipping method. Generally, delivery times are:
Standard Delivery: 5 to 10 business days.
Express Delivery: 2 to 5 business days.
After payment confirmation, you will receive a more accurate delivery estimate.
If you need to return or exchange a product, please contact our customer service team within 30 days of delivery. Products must be in their original condition, unused, and with all tags intact. We provide a free return code to facilitate the process.
We apologize for any inconvenience this may cause. If you receive a defective product, please contact our customer service immediately, providing photos of the defect and your order number. We will investigate the issue and offer a solution, which may include a replacement product or a full refund.
